Privacy Policy

Privacy Policy – PATHARO 

At PATHARO, we respect your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, and handle your personal data when you visit our website or purchase from us.

By using our website, you agree to this Privacy Policy.

1. What Information We Collect

We may collect the following information:

  • Your name, address, and contact details (such as email and phone number).
  • Payment details (processed securely via third-party providers).
  • Order history and purchase information.
  • Website usage data (via cookies and analytics tools).
  • Any communications you have with us (via email or contact forms).

2. How We Collect Your Information

We collect your personal data when you:

  • Place an order on our website.
  • Subscribe to our newsletter.
  • Contact us via email or forms.
  • Browse our website (via cookies and analytics).

3. Why We Collect Your Information

We collect your information to:

  • Process and deliver your orders.
  • Provide customer support.
  • Send updates, promotions, or newsletters (if you opt-in).
  • Improve our website and services.
  • Comply with legal obligations.

4. How We Store and Protect Your Data

Your information is stored securely on protected servers. We take reasonable steps to safeguard your data from misuse, interference, loss, unauthorized access, modification, or disclosure.

Payment information is processed securely through trusted third-party payment gateways. We do not store your full credit card details.

5. Sharing Your Information

We do not sell your personal information.
We only share your data with:

  • Service providers that help us run our business (like shipping partners, payment processors, and review platforms).
  • Government authorities if required by law.

All third-party providers are required to comply with privacy regulations and handle your data securely.

6. Cookies and Tracking

We use cookies to enhance your browsing experience, track website usage, and improve our services.

You can disable cookies in your browser settings, though this may affect your experience on our site.

7. Accessing and Managing Your Data

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections if your data is inaccurate.
  • Request deletion of your data (unless we need it for legal reasons).
  • Opt out of marketing communications at any time.

To exercise these rights, please contact us at support@patharo-online.com.

8. International Data Transfers

As we operate online, your data may be processed outside of Australia (for example, by global payment processors). We ensure any overseas recipients comply with privacy standards equivalent to Australian law.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be published on this page. We recommend reviewing this policy regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: support@patharo-online.com